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Engaging Personally With Your Consumer Base
There's a great scene in the movie Jerry MaGuire . In it, Tom Cruise's sports agent character has finally lost it with his one client (a football player brilliantly played by Cuba Gooding Jr.).
Date: 2010-01-28
Increasing Customer And Business Interaction
I was scanning Twitter today when I saw this tweet from Frank Eliason, who's the Senior Director for Comcast's National Customer Service: "Is there any other perspective than the Customer Perspective in Social Media?"
Date: 2010-01-14
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